Client Experience Banker

JPMorganChase; McLean (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to provide exceptional client experiences at a Chase branch in McLean, VA. You will welcome clients, guide them through banking solutions, and help them meet financial goals using digital tools.

You will build trusted relationships, assist with account openings, and work closely with the branch team to ensure seamless service and compliance with policies. The role emphasizes hospitality and technology-enabled banking.

Qualifications

• Experience delivering attentive, friendly service to clients.
• Ability to open accounts and handle routine banking tasks.
• Familiarity with Chase mobile and online tools is a plus.
• Willingness to learn products and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through lobby flows.
• Exceed expectations by servicing accounts and opening new ones while complying with policies.
• Educate clients on digital banking options and self-service tools.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations tasks, including cash devices, following policies.

Skills

Client service

Cash handling

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to provide exceptional client experiences at a Chase branch in McLean, VA. You will welcome clients, guide them through banking solutions, and help them meet financial goals using digital tools.

You will build trusted relationships, assist with account openings, and work closely with the branch team to ensure seamless service and compliance with policies. The role emphasizes hospitality and technology-enabled banking.