Client Experience Banker

JPMorganChase; Billings (MT); On-site; USD 36,000 - 48,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver warm, knowledgeable service and help clients achieve their financial goals. You will greet clients, manage lobby flow, and use Chase technology to assist with everyday banking needs.

In this role, you will build trusted relationships, explain products clearly, assist with new accounts, and coordinate with team members to ensure a seamless, compliant client experience across digital and in-branch channels.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations with attentive service.
• Ability to build trusted relationships and show genuine care.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to work with the team to deliver seamless, sincere service.
• Ability to learn products, services, and procedures quickly.
• Strong emphasis on meeting regulatory and banking requirements.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and open new accounts while complying with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and cross-selling solutions.
• Handle branch operations including cash devices in line with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Technology affinity

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver warm, knowledgeable service and help clients achieve their financial goals. You will greet clients, manage lobby flow, and use Chase technology to assist with everyday banking needs.

In this role, you will build trusted relationships, explain products clearly, assist with new accounts, and coordinate with team members to ensure a seamless, compliant client experience across digital and in-branch channels.