Client Experience Banker

JPMorganChase; Springfield (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver hospitality, leverage Chase Mobile App and online tools, and help clients achieve financial goals. You will welcome clients, open accounts, and educate customers on digital banking options. Strong interpersonal skills and a high school diploma are required.

You will work in a branch setting supporting customers with daily transactions, account servicing, and building lasting relationships in a collaborative team environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong communication skills and a customer-focused approach.
• Ability to learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby.
• Open new accounts and service existing ones in compliance with policies.
• Assist with day-to-day banking and technology self-service tools.
• Build relationships by listening, asking questions, and offering product knowledge.
• Assist with branch operations and cash handling following procedures.

Skills

Client service

Communication

Teamwork

Problem solving

Tech adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver hospitality, leverage Chase Mobile App and online tools, and help clients achieve financial goals. You will welcome clients, open accounts, and educate customers on digital banking options. Strong interpersonal skills and a high school diploma are required.

You will work in a branch setting supporting customers with daily transactions, account servicing, and building lasting relationships in a collaborative team environment.