Client Experience Banker | Tech-Savvy, People-First

JPMorganChase; Fort Wayne (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to represent our brand with hospitality, leveraging digital banking tools and personalized service to help clients achieve their financial goals.

You will greet clients, process transactions, open accounts, and guide customers to our team of specialists while upholding regulatory and policy requirements. This role emphasizes relationship-building and a welcoming, attentive branch experience.

Qualifications

• Strong client service orientation with a welcoming demeanor.
• Ability to build trusted relationships through genuine care.
• Clear, polite communication and active listening.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Assist with day-to-day transactions and opening new accounts while complying with policies.
• Educate clients on using Chase digital tools to meet banking needs.
• Build relationships by listening, asking questions, and guiding clients to experts.
• Support branch operations and adhere to bank policies and procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Tech savviness

Learning new products

Empathy

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to represent our brand with hospitality, leveraging digital banking tools and personalized service to help clients achieve their financial goals.

You will greet clients, process transactions, open accounts, and guide customers to our team of specialists while upholding regulatory and policy requirements. This role emphasizes relationship-building and a welcoming, attentive branch experience.