Associate Banker: Client-First Banking & Tech Solutions

JPMorganChase; Oceanside (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase seeks an Associate Banker to embody the Chase brand, delivering warm, knowledgeable service while guiding clients through everyday banking needs and digital tools. You will foster trusted relationships and help clients meet financial goals by connecting them with the right experts.

Through active listening, product knowledge, and compliant practices, you will support branch operations and promote seamless service across channels.

Qualifications

• High school diploma or GED required.
• Strong customer service orientation with ability to greet clients and manage lobby flow.
• Ability to learn banking products and technology.
• Ability to explain digital channels (mobile app, online banking) to clients.
• Compliance with policies and regulatory requirements and banking rules.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by handling day-to-day transactions and opening new accounts with compliance.
• Educate clients on using Chase digital tools (Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with clients.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning agility

Education

High school diploma or GED

Job description

JPMorgan Chase seeks an Associate Banker to embody the Chase brand, delivering warm, knowledgeable service while guiding clients through everyday banking needs and digital tools. You will foster trusted relationships and help clients meet financial goals by connecting them with the right experts.

Through active listening, product knowledge, and compliant practices, you will support branch operations and promote seamless service across channels.