Client-Centric Banking Associate

JPMorganChase; Conshohocken (Montgomery County); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, service‑driven experiences in a branch setting. You will greet clients, manage the lobby, and help them achieve financial goals through informed product recommendations and digital tools.

You will open accounts, service existing ones, and guide customers with Chase Mobile App and online platforms while maintaining compliance and accuracy in all interactions.

Qualifications

• Demonstrate client-first mindset with welcoming service.
• Build trusted relationships through genuine care and guidance.
• Explain products and services to meet client needs.
• Learn new banking solutions and processes quickly.
• Collaborate with team to deliver seamless branch experiences.

Responsibilities

• Greet clients and manage lobby flow using a tablet and queue system.
• Open new accounts and service existing ones while following policies and regs.
• Assist clients with daily transactions and digital banking options.
• Listen actively, ask questions, and tailor solutions to client goals.
• Support branch operations including cash handling and device management.

Skills

Client service

Relationship building

Active listening

Product knowledge

Technology proficiency

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, service‑driven experiences in a branch setting. You will greet clients, manage the lobby, and help them achieve financial goals through informed product recommendations and digital tools.

You will open accounts, service existing ones, and guide customers with Chase Mobile App and online platforms while maintaining compliance and accuracy in all interactions.