Banking Associate: Client Experience Champion

JPMorganChase; Philadelphia (Philadelphia County); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver warm, hospitality-driven service and introduce clients to the bank's digital tools. You will greet clients, open accounts, and help them achieve their financial goals by offering trusted guidance and solutions in a busy branch.

In this role, you will collaborate with branch teammates to ensure seamless service, handle routine transactions, and educate customers on Chase Mobile App and online banking options while upholding all policies and

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Greet clients and provide attentive service; manage lobby and scheduling.
• Open new accounts and service existing ones while following policies.
• Educate clients on day-to-day banking and mobile/online tools.
• Build relationships and collaborate with branch team to deliver goals.
• Perform branch operations, including cash devices, following policies.

Skills

Client service

Communication

Problem solving

Team collaboration

Technology literacy

Cash handling

Learn quickly

Education

High school diploma

Job description

JPMorgan Chase is seeking an Associate Banker to deliver warm, hospitality-driven service and introduce clients to the bank's digital tools. You will greet clients, open accounts, and help them achieve their financial goals by offering trusted guidance and solutions in a busy branch.

In this role, you will collaborate with branch teammates to ensure seamless service, handle routine transactions, and educate customers on Chase Mobile App and online banking options while upholding all policies and