Client-First Banking Associate

JPMorganChase; Strongsville (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences in our branch network. You will greet clients, guide them through banking solutions, and help them achieve financial goals using Chase digital tools.

The role emphasizes relationship-building, attentive service, and adherence to regulatory requirements. Training will cover product knowledge and a customer-centric approach in a fast-paced team environment.

Qualifications

• Proven ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Strong communication and listening skills for effective service.

Responsibilities

• Create a welcoming environment for clients as they enter the branch.
• Provide account servicing, maintenance, and new account openings in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and collaborating with the team.
• Handle branch operations and cash devices per bank policies.

Skills

Client service

Relationship building

Communication skills

Tech-savvy

Cash handling

High school education

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences in our branch network. You will greet clients, guide them through banking solutions, and help them achieve financial goals using Chase digital tools.

The role emphasizes relationship-building, attentive service, and adherence to regulatory requirements. Training will cover product knowledge and a customer-centric approach in a fast-paced team environment.