Client Experience Banker: Relationship & Tech Solutions

JPMorganChase; Maple Grove (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver warm, personalized service in a branch setting. You will greet clients, assist with account openings, answer questions about everyday banking, and help customers navigate digital tools like Chase Mobile App.

This role emphasizes relationship building, product knowledge, and compliance with policies. You will collaborate with branch teammates to meet client needs and contribute to a welcoming, inclusive banking experience.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Serve client needs with account servicing, maintenance, and new account openings while following policies and regulations.
• Educate clients on day-to-day banking, digital tools, and self-service options like Chase Mobile App and ATMs.
• Build trusted relationships through active listening, empathy, and clear product knowledge.
• Perform branch operations and assist with cash devices while adhering to bank policies.

Skills

Client service experience

Relationship building

Communication skills

Rapid product knowledge learning

Teamwork and collaboration

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase is seeking an Associate Banker to deliver warm, personalized service in a branch setting. You will greet clients, assist with account openings, answer questions about everyday banking, and help customers navigate digital tools like Chase Mobile App.

This role emphasizes relationship building, product knowledge, and compliance with policies. You will collaborate with branch teammates to meet client needs and contribute to a welcoming, inclusive banking experience.