Client Experience Associate — Flexible Schedule & Growth

Jackson Hewitt - 1766; Huntington (WV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Signing bonus

Training & development

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Free tax preparation training and PTIN

Free continuing tax education

Enrolled Agent materials and testing

Job summary

Jackson Hewitt - 1766 in Huntington, WV seeks a Client Service Associate to be the friendly face for our offices, delivering exceptional client experiences and providing essential support. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and help distribute marketing materials during wait times.

The role welcomes all work backgrounds and offers a path for advancement with a flexible schedule and training opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and troubleshooting ability.

Responsibilities

• Assist clients and confirm appointments.
• Distribute marketing materials and engage clients during wait times.
• Provide essential support and help ensure a positive client experience.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service experience

Job description

Jackson Hewitt - 1766 in Huntington, WV seeks a Client Service Associate to be the friendly face for our offices, delivering exceptional client experiences and providing essential support. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and help distribute marketing materials during wait times.

The role welcomes all work backgrounds and offers a path for advancement with a flexible schedule and training opportunities.