Client Experience Associate — Flexible Schedule

Jackson Hewitt Tax Service Inc.; Danville (WA); Presencial; USD 14 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hourly pay + competitive bonus package

Flexible Schedule Options – Work that…

Free Identity Theft Protection through

Corporate discount program through Avi

Earned Wage Access through ZayZoon

Discount and Rewards Marketplace

Opportunities for advancement within

Participation in 401-K matching

Free tax preparation training and PTIN

Free continuing tax education

Enrolled Agent materials and testing

Resumo da oferta

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for all visitors, ensuring exceptional client experiences and providing essential support.

In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Compensation is $12.00 per hour with a bonus package and flexible scheduling.

Qualificações

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

• Actively engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times.

Conhecimentos

Interpersonal skills

Retail experience

Ferramentas

Basic computer skills

Descrição da oferta de emprego

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for all visitors, ensuring exceptional client experiences and providing essential support.

In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Compensation is $12.00 per hour with a bonus package and flexible scheduling.