Client Data Services Manager — Onboarding & Impact

Livingston International; Dearborn, Northern (MI, KY); Hybrid; USD 63,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Growth opportunities

Job summary

Livingston International in Dearborn, MI, seeks a Manager of US Client Data Services to lead innovative client data, bond delivery and account set-up processes that drive revenue from new client business. The role fosters swift, compliant creation of client records and ensures accuracy and timeliness.

You will guide a data services team, monitor KPI metrics, collaborate with Regulatory, Sales and Governance, and push continuous improvement through structured reviews and cross-functional projects.

Qualifications

• 7+ years of related experience in data services or client data management.
• Bachelor’s degree or equivalent preferred.
• Strong analytical and project management skills.

Responsibilities

• Coordinate Data Services team toward efficient operations per WFM metrics.
• Build a 'white glove' service framework for client data and bond program.
• Develop oversight to record client data and surety bond information.
• Manage service set-up deliverables with Sales, Governance, and Lessons Learned.
• Lead projects to meet strategic goals within deadlines.
• Collaborate with Regulatory Team to improve data service capabilities.
• Report volumes, timing, and root causes to monitor KPI targets.
• Drive cost savings, compliance, and scalability in account set up.
• Design and set up team structure including development and succession planning.

Skills

Talent management

Performance management

Collaboration

Analytical thinking

Communication

Service delivery

Quality management

Data systems

Education

Bachelor's degree or equivalent

Job description

Livingston International in Dearborn, MI, seeks a Manager of US Client Data Services to lead innovative client data, bond delivery and account set-up processes that drive revenue from new client business. The role fosters swift, compliant creation of client records and ensures accuracy and timeliness.

You will guide a data services team, monitor KPI metrics, collaborate with Regulatory, Sales and Governance, and push continuous improvement through structured reviews and cross-functional projects.