Hybrid Client Onboarding & Integration Lead

The Depository Trust & Clearing Corporation (DTCC); Tampa (FL); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Health and life insurance

Pension / Retirement benefits

Paid Time Off

Flexible/hybrid model: 3 days onsite,

2 days remote

Job summary

The Depository Trust & Clearing Corporation (DTCC) in the United States seeks a Senior Associate to drive client onboarding, integration, and lifecycle events within FICC Client Success Management. You will coordinate with legal, product, and other teams to ensure smooth onboarding for GSD and MBSD clients.

This role emphasizes client engagement, process ownership, and collaboration across functional teams in a hybrid work environment.

Qualifications

• 5-10 years of related experience.
• Bachelor's degree preferred or equivalent experience.

Responsibilities

• Manage all aspects of the Client Onboarding, Integration and Lifecycle Events for GSD and MBSD.
• Hold project kickoff meetings to align on expectations, timelines, and overall results.
• Learn and understand Treasury Clearing Mandate and priority internal initiatives.
• Manage the membership application process and lead all aspects of setups across Client Test and Production Environments.
• Drive client engagement/activities, and coordinate with the vital people/groups to facilitate client conversations (ex. Legal, Product, Credit, Connectivity).
• Support FICC CSM Director as needed on work assignment / product engagement.
• Represent CSM on Cross Functional Teams/Agile Programs within their assigned division when needed.
• Build and maintain strong relationships across all groups involved with the Client Onboarding process.

Education

Bachelor's degree

Job description

The Depository Trust & Clearing Corporation (DTCC) in the United States seeks a Senior Associate to drive client onboarding, integration, and lifecycle events within FICC Client Success Management. You will coordinate with legal, product, and other teams to ensure smooth onboarding for GSD and MBSD clients.

This role emphasizes client engagement, process ownership, and collaboration across functional teams in a hybrid work environment.