Hybrid Client Data Onboarding Specialist

Accentuate Staffing; Durham (NC); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Accentuate Staffing is partnering with a growing fintech to hire a Client Data Integration Specialist. You will own onboarding from kickoff to early platform use, explain data requirements to business and technical teams, and review CSV/API/XML data for accuracy and completeness.

You will troubleshoot data issues, coordinate with developers when platform changes are needed, and train users before handing the account to customer success, while improving onboarding templates and checklists.

Qualifications

• Experience in data integration, software implementation, technical account management, data analysis, or a similar customer-facing role.
• Ability to lead customer conversations and explain data requirements to business and technical audiences.
• Strong Excel skills and ability to review large data files; SQL experience preferred.

Responsibilities

• Manage customer data onboarding from kickoff, validation, go-live, and early platform use.
• Explain data specifications and work with customer operations, IT, data teams, and system providers to obtain the correct information.
• Review CSV files, API connections, and XML data for completeness, formatting, mapping, accuracy, and reasonable results.
• Investigate missing data, mismatched totals, failed transfers, and other quality issues, involving developers when platform changes are required.
• Keep customers informed, document decisions and open items, and train users before handing the account to customer success.
• Improve onboarding through practical templates, checklists, and documentation.

Skills

data integration

Excel

SQL

Customer communication

Data analysis

Tools

APIs

XML data

CSV files

Job description

Accentuate Staffing is partnering with a growing fintech to hire a Client Data Integration Specialist. You will own onboarding from kickoff to early platform use, explain data requirements to business and technical teams, and review CSV/API/XML data for accuracy and completeness.

You will troubleshoot data issues, coordinate with developers when platform changes are needed, and train users before handing the account to customer success, while improving onboarding templates and checklists.