Client Concierge & Receptionist - Tax Office

H&R Block, Inc.; Morgan City (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block is hiring a seasonal Client Service Professional / Receptionist in Morgan City, LA. You’ll greet clients, manage check-in, and coordinate with tax professionals to match clients with the right expert. This in-person role supports daily operations and office organization during tax season.

The position offers in-person work, with evenings and weekends required during tax season. Previous experience in client service or hospitality is a plus, and growth into tax preparation or office

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally
• Ability to multitask and manage competing priorities throughout the day
• Organizational skills with attention to detail and follow-through
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems)
• Availability to work evenings and weekends during tax season

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Scheduling systems

Customer service

Evenings/weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block is hiring a seasonal Client Service Professional / Receptionist in Morgan City, LA. You’ll greet clients, manage check-in, and coordinate with tax professionals to match clients with the right expert. This in-person role supports daily operations and office organization during tax season.

The position offers in-person work, with evenings and weekends required during tax season. Previous experience in client service or hospitality is a plus, and growth into tax preparation or office