Seasonal Client Experience Specialist (Receptionist)

H&R Block, Inc.; Elberton (GA); Presencial; USD 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Training provided

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Georgia to greet clients, manage scheduling, and support daily office operations. This in-person role offers a pathway into tax preparation or office leadership with training and team support.

You will handle client check-in, document organization, and collaboration with tax professionals while maintaining confidentiality and a professional environment during tax season.

Formación

• Experience in fast-paced, client-centric environments.
• Strong communication and collaboration with team members.
• Able to multitask and manage competing priorities.
• Detail-oriented with follow-through.
• Familiar with basic computer programs (Office, Teams, scheduling).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and present a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Handle client check-in and intake, including document scanning and organization.
• Maintain an orderly, clean office to support client experience.
• Collaborate with tax professionals and staff to ensure smooth daily operations.
• Protect sensitive client information with confidentiality and discretion.

Conocimientos

Customer service

Interpersonal communication

Multitasking

Organizational skills

Team collaboration

Confidentiality

Educación

High school diploma or GED

Herramientas

Microsoft Office

Teams

Scheduling software

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Georgia to greet clients, manage scheduling, and support daily office operations. This in-person role offers a pathway into tax preparation or office leadership with training and team support.

You will handle client check-in, document organization, and collaboration with tax professionals while maintaining confidentiality and a professional environment during tax season.