In-Office Client Concierge & Scheduler

H&R Block, Inc.; Clemson (SC); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Clemson, SC to greet clients and be the face of the office. You will manage client check-in, answer calls, schedule appointments, and support daily office operations alongside tax professionals.

With on-the-job training, this role can lead to tax-preparation responsibilities or office leadership. The position is in-person and requires availability in the tax season evenings and weekends to support client needs.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Customer service

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Evenings/weekends

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Clemson, SC to greet clients and be the face of the office. You will manage client check-in, answer calls, schedule appointments, and support daily office operations alongside tax professionals.

With on-the-job training, this role can lead to tax-preparation responsibilities or office leadership. The position is in-person and requires availability in the tax season evenings and weekends to support client needs.