Client-Centric Relationship Banker

Aumni; Walpole (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

Chase is hiring an Associate Relationship Banker to provide exceptional client service in a branch setting. You will welcome clients, assess financial needs, and guide them to appropriate banking solutions using Chase digital tools.

You’ll work with a team of experts to address complex financial needs while complying with policies and regulatory requirements. The role emphasizes hospitality, clear communication, and proactive problem solving to enhance the client experience and build long-term

Qualifications

• Provide friendly, consultative service to clients.
• Explain banking products and services to meet client needs.
• Adhere to regulatory requirements and internal policies.
• Build trust by listening and solving issues while maintaining compliance.

Responsibilities

• Put clients first with attentive, welcoming service.
• Communicate clearly to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person or by phone.
• Educate clients on Chase tech solutions (Mobile App, Chase.com, ATMs).
• Learn products and procedures quickly and refer to specialists as needed.
• Follow all policies and regulatory requirements.

Skills

Customer service

Communication

Problem solving

Attention to detail

Regulatory compliance

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is hiring an Associate Relationship Banker to provide exceptional client service in a branch setting. You will welcome clients, assess financial needs, and guide them to appropriate banking solutions using Chase digital tools.

You’ll work with a team of experts to address complex financial needs while complying with policies and regulatory requirements. The role emphasizes hospitality, clear communication, and proactive problem solving to enhance the client experience and build long-term