Client-Centric Banker: Build Relationships & Guide Finances

J.P. Morgan; New York (NY); On-site; USD 42,000 - 68,000; Full time

Job summary

Chase is seeking an Associate Banker to represent the brand with hospitality, leverage digital tools, and deliver exceptional client experiences in the branch. You will build trusted relationships, educate clients on accounts, and support branch operations while adhering to policies and procedures.

The role emphasizes welcoming service, product knowledge, and teamwork to help clients achieve their financial goals in daily banking activities and through technology solutions.

Qualifications

• High school diploma or GED or equivalent.
• Reading and speaking Cantonese and English fluently is required.
• Experience in client service or financial services preferred.

Responsibilities

• Create welcoming environment and greet clients entering the branch.
• Provide account servicing and opening new accounts while complying with policies and requirements.
• Educate clients on day-to-day banking and use of digital self-service options.
• Build relationships by listening and offering product knowledge.
• Assist with branch operations and cash handling in line with policies.

Skills

Client service excellence

Relationship building

Strong communication

Team collaboration

Tech-savvy with mobile banking

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to represent the brand with hospitality, leverage digital tools, and deliver exceptional client experiences in the branch. You will build trusted relationships, educate clients on accounts, and support branch operations while adhering to policies and procedures.

The role emphasizes welcoming service, product knowledge, and teamwork to help clients achieve their financial goals in daily banking activities and through technology solutions.