Client-Centric Relationship Banker

JPMorgan Chase & Co.; Hudson (WI); On-site; USD 42,000 - 63,000; Full time

Job summary

Chase seeks an Associate Relationship Banker to welcome clients in-branch, understand their needs, and offer thoughtful banking solutions. You will help clients with products, digital tools, and services while building lasting relationships.

This role emphasizes hospitality, knowledge of financial offerings, and collaboration with banking experts. The position requires strong communication, accuracy, and willingness to work branch hours, including weekends.

Qualifications

• Excellent customer service and communication skills.
• Ability to explain banking products clearly to clients.
• Compliance with banking policies and regulatory requirements.

Responsibilities

• Greet clients in-branch and provide attentive service.
• Ask questions, listen, and tailor product recommendations.
• Assist walk-in and scheduled clients by phone and in person.
• Educate clients on Chase digital tools and solutions.
• Learn products quickly and connect clients to experts as needed.
• Adhere to bank policies, procedures, and regulatory rules.

Skills

Customer service

Communication skills

Problem solving

Regulatory awareness

Time management

Education

High school diploma or GED

Job description

Chase seeks an Associate Relationship Banker to welcome clients in-branch, understand their needs, and offer thoughtful banking solutions. You will help clients with products, digital tools, and services while building lasting relationships.

This role emphasizes hospitality, knowledge of financial offerings, and collaboration with banking experts. The position requires strong communication, accuracy, and willingness to work branch hours, including weekends.