Client-Centric Banking Associate

Fairygodboss; Katy (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality and financial solutions at the branch. You will build trusted relationships, guide clients through accounts, and promote Chase products using digital tools to meet financial goals.

The role emphasizes welcoming service, regulatory compliance, and collaboration with teammates to ensure a smooth client experience across all touchpoints.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Build trusted relationships with clients through genuine care.
• Engage clients with clear, polite communication to understand needs.
• Resolve client issues quickly with attention to detail.
• Elevate the client experience by collaborating with team members.
• Learn products, services, and procedures quickly and accurately.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones in compliance with policies and banking rules.
• Assist clients with day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and sharing product solutions.
• Handle branch operations and cash devices in line with bank procedures.

Skills

Client focus

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Job description

Chase is seeking an Associate Banker to deliver hospitality and financial solutions at the branch. You will build trusted relationships, guide clients through accounts, and promote Chase products using digital tools to meet financial goals.

The role emphasizes welcoming service, regulatory compliance, and collaboration with teammates to ensure a smooth client experience across all touchpoints.