Client-Centric Relationship Banker

Aumni; Loveland (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care benefits

Retirement savings plan

Paid time off and employee discounts

Job summary

Chase is seeking an Associate Relationship Banker to deliver exceptional hospitality and financial guidance at a branch location. You will welcome clients, understand their needs, and connect them with suitable banking solutions and technology tools.

Responsibilities include handling walk-ins and calls, building trust, and collaborating with specialists to address complex financial needs while adhering to regulatory requirements.

Qualifications

• Excellent client-facing communication and listening skills.
• Ability to translate financial needs into suitable solutions.
• Track record of delivering friendly, professional service.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication

Problem solving

Sales experience

Education

High school diploma or GED

Job description

Chase is seeking an Associate Relationship Banker to deliver exceptional hospitality and financial guidance at a branch location. You will welcome clients, understand their needs, and connect them with suitable banking solutions and technology tools.

Responsibilities include handling walk-ins and calls, building trust, and collaborating with specialists to address complex financial needs while adhering to regulatory requirements.