Client-Centric Relationship Banker

JPMorgan Chase; San Jose (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker to provide exceptional service in a branch environment. You will welcome clients, offer banking solutions, and utilize Chase mobile and online platforms to assist customers with their financial needs.

The role emphasizes hospitality, product knowledge, and compliance with banking regulations. Weekend and some evening hours are required as part of typical branch operations.

Qualifications

• Excellent communication skills, both in person and over the phone.
• Ability to create memorable experiences for clients.
• Ability to resolve client issues quickly with attention to detail.

Responsibilities

• Put clients first and exceed expectations with attentive, friendly service.
• Communicate clearly to assess and address clients' needs.
• Assist walk-in and scheduled clients, in person or by phone, building lasting relationships.

Skills

Client communication

Customer service

Problem solving

Attention to detail

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase is seeking an Associate Relationship Banker to provide exceptional service in a branch environment. You will welcome clients, offer banking solutions, and utilize Chase mobile and online platforms to assist customers with their financial needs.

The role emphasizes hospitality, product knowledge, and compliance with banking regulations. Weekend and some evening hours are required as part of typical branch operations.