Client-Centric Banking Associate | Tech-Savvy Service

JPMorganChase; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is hiring an Associate Banker in New York to deliver exceptional client experiences and represent our brand with hospitality. You will use the latest banking solutions to help clients meet their financial goals while building trust in every interaction.

As a frontline partner, you’ll greet customers, open accounts, educate on digital tools like Chase Mobile App, and collaborate with the branch team to ensure seamless service.

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively learn products, services, and procedures.
• Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, making them feel heard and cared for.
• Exceed client expectations by servicing accounts, maintaining relationships, and opening new accounts.
• Educate clients on day-to-day transactions and use of Chase digital tools and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations, including cash devices, while following bank policies.

Skills

Customer service

Relationship building

Communication

Problem solving

Teamwork

Technology awareness

Attention to detail

Product knowledge

Education

High School Diploma or GED

Job description

Chase is hiring an Associate Banker in New York to deliver exceptional client experiences and represent our brand with hospitality. You will use the latest banking solutions to help clients meet their financial goals while building trust in every interaction.

As a frontline partner, you’ll greet customers, open accounts, educate on digital tools like Chase Mobile App, and collaborate with the branch team to ensure seamless service.