Client-Centric Banker — Build Lasting Relationships

J.P. Morgan; New York (NY); On-site; USD 52,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker in New York to welcome clients, represent the brand with hospitality, and connect customers with the latest banking solutions across digital and in-branch channels. You will build trusted relationships, open accounts, educate clients on day-to-day banking, and guide them to Chase Mobile App, Chase.com, and ATMs to meet their needs.

This role emphasizes teamwork, compliance with bank policies, accurate cash handling when needed, and delivering a consistent,

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients and deliver attentive, friendly service.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital channels (e.g., Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with the branch team to meet goals.
• Perform branch operations, including cash devices, in accordance with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Tech-savvy

Adaptability

Empathy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in New York to welcome clients, represent the brand with hospitality, and connect customers with the latest banking solutions across digital and in-branch channels. You will build trusted relationships, open accounts, educate clients on day-to-day banking, and guide them to Chase Mobile App, Chase.com, and ATMs to meet their needs.

This role emphasizes teamwork, compliance with bank policies, accurate cash handling when needed, and delivering a consistent,