Client-First Banking Associate

J.P. Morgan; New York (NY); On-site; USD 45,000 - 70,000; Full time

Job summary

Chase in New York seeks an Associate Banker to welcome clients, deliver attentive service, and leverage Chase Mobile App and digital tools to meet banking needs.

You will build trusted relationships, educate customers on accounts and solutions, and support branch operations while ensuring compliance and high ethical standards.

This role emphasizes hospitality, collaboration with branch teams, and a commitment to helping customers reach their financial goals.

Qualifications

• Put clients first and deliver attentive, friendly service.
• Build trusted relationships through genuine care and concern.
• Learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking and self-service tech.
• Build relationships by listening, empathizing, and sharing product knowledge.
• Perform branch operations including cash devices in compliance with policies.

Skills

Client service

Relationship building

Communication

Technology literacy

Cash handling

Education

High school diploma or GED

Job description

Chase in New York seeks an Associate Banker to welcome clients, deliver attentive service, and leverage Chase Mobile App and digital tools to meet banking needs.

You will build trusted relationships, educate customers on accounts and solutions, and support branch operations while ensuring compliance and high ethical standards.

This role emphasizes hospitality, collaboration with branch teams, and a commitment to helping customers reach their financial goals.