Client-Centric Banker - Tech-Savvy, Equity Eligible

JPMorganChase; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase in New York is seeking an Associate Banker to deliver hospitality, share product knowledge, and help clients achieve their financial goals with modern banking solutions. You will greet clients, assist with account opening, promote digital channels like Chase Mobile App and Chase.com, and collaborate with the branch team to ensure a seamless, trusted banking experience for every customer.

The role emphasizes building lasting relationships, cross-selling where appropriate, and complying with

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships.
• Ability to engage clients and understand needs.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance, and open new accounts in compliance with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge with clients.
• Perform branch operations, including cash devices, while following bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning quickly

Education

High school diploma or GED

Job description

Chase in New York is seeking an Associate Banker to deliver hospitality, share product knowledge, and help clients achieve their financial goals with modern banking solutions. You will greet clients, assist with account opening, promote digital channels like Chase Mobile App and Chase.com, and collaborate with the branch team to ensure a seamless, trusted banking experience for every customer.

The role emphasizes building lasting relationships, cross-selling where appropriate, and complying with