Client-Centric Banking Associate

JPMorgan Chase & Co.; Derby (AL); On-site; USD 38,000 - 48,000; Full time

Job summary

JPMorgan Chase & Co. in Alabama seeks an Associate Banker to welcome clients and deliver attentive service using modern banking solutions. You will build trusted relationships, explain products, and support clients in achieving their financial goals.

In this branch role, you will greet customers, assist with account openings, handle transactions, and use Chase Mobile App and ATMs. You’ll collaborate with teammates to ensure a smooth, compliant client experience and contribute to branch success.

Qualifications

• Strong customer service and relationship-building skills.
• Clear communication with clients and teammates.
• Ability to resolve issues and provide accurate information.
• Wamiliarity with digital banking tools and apps.
• Ability to learn products, procedures, and compliance rules.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby workflow.
• Process account servicing and openings while following policies and regulatory requirements.
• Educate clients on day-to-day banking and using Chase Mobile App and ATMs.
• Build relationships by listening, asking questions, and offering product knowledge.
• Perform branch operations and cash handling in accordance with procedures.

Skills

Customer service

Relationship-building

Communication

Problem-solving

Teamwork

Technology literacy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Alabama seeks an Associate Banker to welcome clients and deliver attentive service using modern banking solutions. You will build trusted relationships, explain products, and support clients in achieving their financial goals.

In this branch role, you will greet customers, assist with account openings, handle transactions, and use Chase Mobile App and ATMs. You’ll collaborate with teammates to ensure a smooth, compliant client experience and contribute to branch success.