Relationship Banker: Elevate Client Experiences

JPMorgan Chase & Co.; Dothan (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee benefits

Career growth opportunities

Job summary

JPMorgan Chase & Co. in Dothan, AL is seeking an Associate Banker to deliver exceptional client experiences and represent the brand with hospitality. You will help clients achieve their financial goals by sharing product knowledge and solutions and by using modern banking technology.

Responsibilities include greeting clients, opening new accounts, and guiding them through digital tools like Chase Mobile and Chase.com. Strong service orientation and teamwork are essential for success.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly and accurately.
• Willingness to learn products, services and procedures.
• Cash handling experience (preferred).

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new ones in compliance with policies.
• Educate clients on day-to-day banking and technology self-service options (mobile app, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash devices, while following bank procedures.

Skills

Client service experience

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning ability

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Dothan, AL is seeking an Associate Banker to deliver exceptional client experiences and represent the brand with hospitality. You will help clients achieve their financial goals by sharing product knowledge and solutions and by using modern banking technology.

Responsibilities include greeting clients, opening new accounts, and guiding them through digital tools like Chase Mobile and Chase.com. Strong service orientation and teamwork are essential for success.