Client-Centric Banking Associate

JPMorgan Chase; Alexandria (VA); On-site; USD 40,000 - 58,000; Full time

Job summary

JPMorgan Chase in Alexandria, VA seeks an Associate Banker who welcomes clients, delivers attentive service, and represents our brand using modern banking solutions. You will build trusted relationships, explain products, and support clients to achieve their financial goals.

You will collaborate with branch teammates, handle daily transactions, and ensure compliance with bank policies while delivering a superior client experience.

Qualifications

• High school diploma or GED required.
• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations; deliver attentive, friendly service.

Responsibilities

• Greet clients and create a welcoming lobby experience; manage queue and schedule meetings.
• Provide account servicing and open new accounts while ensuring compliance with policies and regulations.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, showing empathy, and sharing product knowledge with team support.
• Perform branch operations including cash handling and other duties per bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Tech proficiency

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATM operations

Job description

JPMorgan Chase in Alexandria, VA seeks an Associate Banker who welcomes clients, delivers attentive service, and represents our brand using modern banking solutions. You will build trusted relationships, explain products, and support clients to achieve their financial goals.

You will collaborate with branch teammates, handle daily transactions, and ensure compliance with bank policies while delivering a superior client experience.