Client-First Banker: Tech-Savvy, Relationship Focus

JPMorgan Chase & Co.; Dothan (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver exceptional client experiences at the branch in Dothan, AL. You will greet clients, assist with accounts, and promote Chase digital tools to meet financial goals.

You will work with a team to provide attentive service, manage lobby operations, and ensure compliance with banking regulations while helping clients navigate products and services.

Qualifications

• High school diploma or GED required.
• Experience in client service or similar role preferred.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Provide account servicing and assist with opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and using technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, showing empathy, and sharing product knowledge with clients; work with branch team to meet financial goals.
• Handle branch operations including cash devices while adhering to bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Attention to detail

Learning quickly

Regulatory compliance

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver exceptional client experiences at the branch in Dothan, AL. You will greet clients, assist with accounts, and promote Chase digital tools to meet financial goals.

You will work with a team to provide attentive service, manage lobby operations, and ensure compliance with banking regulations while helping clients navigate products and services.