Client-Centric Banking Associate

Fairygodboss; Derby (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and provide guidance on Chase mobile and online services to help customers reach their financial goals.

The role emphasizes building trusted relationships, understanding client needs, and collaborating with team members to provide seamless service and compliance with bank policies.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to learn products, services, and procedures quickly.
• Team collaboration to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and manage lobby flow.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Assist clients with day-to-day banking and technology usage (mobile app, online banking, ATMs).
• Listen actively, ask questions, and build relationships to help clients reach financial goals.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Learning products

Teamwork

Attention to detail

Regulatory awareness

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and provide guidance on Chase mobile and online services to help customers reach their financial goals.

The role emphasizes building trusted relationships, understanding client needs, and collaborating with team members to provide seamless service and compliance with bank policies.