Client-Centric Banking Associate

JPMorgan Chase & Co.; Davis (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

JPMorgan Chase & Co. in Davis, CA seeks an Associate Banker to welcome clients, deliver attentive service, and introduce banking solutions using modern technology.

You will build trusted relationships, guide clients through accounts and self-service options, and collaborate with branch teammates to help clients achieve their financial goals. A high school diploma or GED is required, and regulatory standards apply.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to engage clients and communicate clearly to understand needs.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork and sincere care.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts while complying with policies.
• Educate clients on day-to-day banking and self-service options (mobile app, online banking, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge with team members.

Skills

Client service

Relationship building

Communication

Team collaboration

Product knowledge learning

Regulatory compliance

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Davis, CA seeks an Associate Banker to welcome clients, deliver attentive service, and introduce banking solutions using modern technology.

You will build trusted relationships, guide clients through accounts and self-service options, and collaborate with branch teammates to help clients achieve their financial goals. A high school diploma or GED is required, and regulatory standards apply.