Relationship-Driven Banking Associate

JPMorganChase; Colton (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorganChase in Colton, CA seeks an Associate Banker to greet clients, open accounts, and deliver friendly, knowledgeable service. You will use Chase mobile and digital tools to assist customers and connect them with appropriate solutions.

The role focuses on building trusted relationships, handling daily banking activities, and supporting branch operations while complying with bank policies and regulatory requirements. A HS diploma and strong interpersonal skills are essential.

Qualifications

• High school diploma or GED required.
• Experience in customer service preferred.
• Ability to learn banking products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through branch processes.
• Exceed client expectations by opening new accounts and servicing existing ones while following policies and compliance.
• Educate clients on daily banking and digital tools such as Chase Mobile App and ATMs to meet needs.
• Build trusted relationships by listening, asking questions, and offering product solutions.
• Assist with branch operations and cash handling while adhering to bank policies and security procedures.

Skills

Customer service

Client relations

Communication

Teamwork

Attention to detail

Problem solving

Education

High school diploma or GED

Job description

JPMorganChase in Colton, CA seeks an Associate Banker to greet clients, open accounts, and deliver friendly, knowledgeable service. You will use Chase mobile and digital tools to assist customers and connect them with appropriate solutions.

The role focuses on building trusted relationships, handling daily banking activities, and supporting branch operations while complying with bank policies and regulatory requirements. A HS diploma and strong interpersonal skills are essential.