Client-First Banking Associate — Build Relationships

JPMorgan Chase & Co.; El Cajon (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase & Co. in California is hiring an Associate Banker to welcome clients and deliver everyday banking solutions with hospitality and care.

You will build trusted relationships, educate clients on Chase products, and support branch operations while complying with bank policies and regulatory requirements. The role emphasizes high service standards, teamwork, and proactive problem solving to help clients achieve their financial goals.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly learn banking products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with tablets and queues.
• Provide account servicing, maintenance, and new account openings in compliance with policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Assist in branch operations, including cash devices, while following bank policies.

Skills

Client service experience

Clear communication

Empathy

Team collaboration

Attention to detail

Product and service learning

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in California is hiring an Associate Banker to welcome clients and deliver everyday banking solutions with hospitality and care.

You will build trusted relationships, educate clients on Chase products, and support branch operations while complying with bank policies and regulatory requirements. The role emphasizes high service standards, teamwork, and proactive problem solving to help clients achieve their financial goals.