Client-Focused Banking Associate

JPMorganChase; Salinas (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorganChase is hiring an Associate Banker in California to deliver memorable client experiences and represent the Chase brand with hospitality. You will build trusted relationships, share product knowledge, and help clients reach their financial goals using digital tools and in-branch services.

The role focuses on welcoming service, account servicing, and guiding clients through everyday banking needs in a branch setting with a collaborative team.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by account servicing, maintenance, and new accounts while complying with policies and regulations.
• Educate clients on day-to-day banking transactions and technology self-service options.
• Build relationships by listening, asking questions, and partnering with team members to meet financial goals.
• Perform branch operations including cash devices while following bank policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

JPMorganChase is hiring an Associate Banker in California to deliver memorable client experiences and represent the Chase brand with hospitality. You will build trusted relationships, share product knowledge, and help clients reach their financial goals using digital tools and in-branch services.

The role focuses on welcoming service, account servicing, and guiding clients through everyday banking needs in a branch setting with a collaborative team.