Client-Centric Banker: Build Relationships & Tech Solutions

JPMorganChase

Truckee (CA)

On-site

USD 45,000 - 65,000

Full time

9 hours ago

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Job summary

JPMorganChase in California seeks an Associate Banker to welcome clients and deliver exceptional service using the latest banking solutions. You will build trusted relationships, assist with accounts, and guide clients through digital tools like Chase Mobile App, Chase.com, and ATMs, helping them reach their financial goals while adhering to banking policies.

As part of our Consumer & Community Banking team, you will collaborate with branch colleagues to achieve branch goals and ensure a

Qualifications

Put clients first with attentive, friendly service.
Build trusted relationships with clients.
Engage clients with clear, polite communication.
Resolve client issues promptly and accurately.
Elevate client experience through teamwork.
Learn products and procedures quickly.
Client service experience or comparable.
High school diploma or GED.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
Exceed client expectations by servicing accounts and opening new accounts while following policies.
Educate clients on day-to-day transactions and self-service options like mobile app and ATMs.
Build relationships by listening, asking questions, and sharing product knowledge with the team.
Perform branch operations, including cash devices, while following bank policies.