Client-Centric Banking Associate

JPMorgan Chase & Co.; Corte Madera (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in Corte Madera, CA is seeking an Associate Banker to provide warm, attentive service and leverage digital tools to help clients achieve their financial goals. You will greet clients, open accounts, and educate on Chase mobile app and online banking, while adhering to bank policies and regulatory requirements.

You will build trusted relationships, work with branch teammates, and contribute to delivering exceptional client experiences in a fast-paced local branch environment.

Qualifications

• Experience delivering attentive, friendly service to clients.
• Ability to build trusted relationships with clients.
• Strong communication and listening skills.
• Ability to learn products, services, and procedures quickly.
• Experience in customer service or similar role.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by opening new accounts and servicing existing ones.
• Educate clients on day-to-day banking and digital self-service options.
• Build meaningful relationships by listening, asking questions, and offering solutions.
• Perform branch operations in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication skills

Problem solving

Technology aptitude

Teamwork

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Corte Madera, CA is seeking an Associate Banker to provide warm, attentive service and leverage digital tools to help clients achieve their financial goals. You will greet clients, open accounts, and educate on Chase mobile app and online banking, while adhering to bank policies and regulatory requirements.

You will build trusted relationships, work with branch teammates, and contribute to delivering exceptional client experiences in a fast-paced local branch environment.