Associate Banker: Elevate Client Experiences

Fairygodboss; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase in New York is seeking an Associate Banker to deliver welcoming service, explain banking solutions, and support clients in achieving financial goals. You will represent our brand with hospitality and leverage digital tools to enhance the client experience.

The role focuses on building trusted relationships, opening accounts, guiding customers through mobile banking, and coordinating with team members to meet branch targets while complying with policies.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to work with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow with a tablet.
• Exceed expectations by servicing accounts, opening new accounts, and ensuring compliance with policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with clients and team members.
• Perform branch operations, including cash handling, while adhering to bank procedures.

Skills

Client service excellence

Relationship building

Effective communication

Problem solving

Team collaboration

Learning new products

Job description

Chase in New York is seeking an Associate Banker to deliver welcoming service, explain banking solutions, and support clients in achieving financial goals. You will represent our brand with hospitality and leverage digital tools to enhance the client experience.

The role focuses on building trusted relationships, opening accounts, guiding customers through mobile banking, and coordinating with team members to meet branch targets while complying with policies.