Client-Centric Banker: Hospitality + Tech Savvy

Aumni; St. Louis (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, manage lobby flow, and schedule meetings with the help of digital tools. The role focuses on building trusted relationships through attentive service and product knowledge.

You will assist with day-to-day banking, open new accounts, and ensure compliance with policies. Collaboration with team members and handling cash devices are part of daily responsibilities.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing accounts while following policies and banking regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and collaborating with branch team members.
• Perform branch operations, including cash devices, in compliance with bank procedures.

Skills

Client service

Relationship building

Communication

Empathy

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, manage lobby flow, and schedule meetings with the help of digital tools. The role focuses on building trusted relationships through attentive service and product knowledge.

You will assist with day-to-day banking, open new accounts, and ensure compliance with policies. Collaboration with team members and handling cash devices are part of daily responsibilities.