Client-Centric Banker — Hospitality & Tech

Next Frontier Capital; Merrillville (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand and culture with hospitality, using the latest banking solutions and friendly service. You will help build trusted relationships with clients and help them achieve their financial goals.

In this role you will greet clients, open accounts, support day‑to‑day transactions, and assist with digital tools like Chase Mobile App, Chase.com and ATMs. You will collaborate with branch teammates to deliver seamless service.

Qualifications

• Must put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients through genuine care.
• Strong communication to understand and help clients.
• Ability to resolve client issues quickly with attention to detail.
• Collaborate with branch team to deliver seamless service.

Responsibilities

• Greet clients to create a welcoming environment and manage lobby flow.
• Provide account servicing, maintain relationships, and open new accounts.
• Assist clients with day‑to‑day transactions and digital tools like mobile app and ATMs.
• Listen to client needs, ask questions, and share product knowledge.
• Handle branch operations and cash devices in compliance with policies.

Skills

Client service experience

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand and culture with hospitality, using the latest banking solutions and friendly service. You will help build trusted relationships with clients and help them achieve their financial goals.

In this role you will greet clients, open accounts, support day‑to‑day transactions, and assist with digital tools like Chase Mobile App, Chase.com and ATMs. You will collaborate with branch teammates to deliver seamless service.