Client-Centric Banker: Build Relationships & Tech

Aumni; Mansfield (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and client focus in a branch setting. You will build trusted client relationships, share product knowledge, and help clients achieve their financial goals through attentive service and solutions.

You will assist with account servicing, cross-selling opportunities, and utilizing digital tools to enhance the client experience, while partnering with a team to deliver seamless service.

Qualifications

• Experience delivering attentive, friendly service to clients.
• Ability to build trusted relationships with clients.
• Knowledge of banking products and procedures is a plus.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings at the branch.
• Exceed client expectations by servicing accounts, opening new accounts, and complying with policies and regulatory requirements.
• Educate clients on day-to-day banking transactions and technology self-service options (mobile app, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with branch teammates to reach financial goals.
• Perform branch operations, including managing cash devices, while following bank policies.

Skills

Client service experience

Relationship building

Communication skills

Problem solving

Team collaboration

Adaptability to technology

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and client focus in a branch setting. You will build trusted client relationships, share product knowledge, and help clients achieve their financial goals through attentive service and solutions.

You will assist with account servicing, cross-selling opportunities, and utilizing digital tools to enhance the client experience, while partnering with a team to deliver seamless service.