Client‑Focused Banker: Tech‑Savvy & Relationship Builder

Next Frontier Capital; Homewood (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, assist with accounts, and leverage digital tools to meet financial needs while adhering to banking policies. Collaboration with the branch team is essential to helping clients achieve their goals.

The role emphasizes hospitality, attentiveness, and a proactive approach to servicing day‑to‑day banking tasks and technology adoption.

Qualifications

• Client service experience or equivalent.
• 2

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• 6
• Exceed client expectations by servicing accounts and opening new ones per policies.
• 8
• Educate clients on day-to-day banking and self‑service options (Chase Mobile App, Chase.com, ATMs).
• 7
• Build relationships through active listening and thoughtful questions with cross‑branch collaboration.
• 7
• Handle branch operations including cash devices while following policies.

Skills

Client service

Relationship building

Active listening

Product knowledge

Team collaboration

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, assist with accounts, and leverage digital tools to meet financial needs while adhering to banking policies. Collaboration with the branch team is essential to helping clients achieve their goals.

The role emphasizes hospitality, attentiveness, and a proactive approach to servicing day‑to‑day banking tasks and technology adoption.