Client-Centric Bank Associate | Service & Tech Solutions

JPMorgan Chase & Co.; Cincinnati (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to embody hospitality, deliver banking solutions, and build trusted client relationships within the branch. This role emphasizes welcoming service, leveraging technology, and proactive problem solving to ensure client satisfaction every day.

You will guide clients through accounts, provide product knowledge, and collaborate with the team to meet financial goals while embracing diversity and inclusion.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to learn products, services, and procedures quickly.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while following policies and regulatory requirements.
• Educate clients on day-to-day banking and technology options like mobile apps and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and assist with cash devices while adhering to policies.

Skills

Client service experience or comparabl

Relationship building

Clear and polite communication

Team collaboration

Quick learning of products andProcedu

Education

High school diploma or GED equivalent

Job description

Chase is seeking an Associate Banker to embody hospitality, deliver banking solutions, and build trusted client relationships within the branch. This role emphasizes welcoming service, leveraging technology, and proactive problem solving to ensure client satisfaction every day.

You will guide clients through accounts, provide product knowledge, and collaborate with the team to meet financial goals while embracing diversity and inclusion.