Customer-Centric Banking Associate

Aumni; Baton Rouge (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality-focused service and build trusted client relationships in a branch setting. You will greet clients, assist with account openings, and guide them through digital banking tools to achieve their financial goals.

Collaboration with the branch team is essential to provide seamless service while adhering to policies and regulatory requirements. The role emphasizes attentive service, understanding client needs, and delivering solutions through

Qualifications

• Client service experience or comparable experience.
• Ability to quickly learn products, services, and procedures.
• Strong interpersonal and communication skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby using a tablet.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful client relationships by listening, asking questions, and collaborating with branch team.
• Perform branch operations, including cash devices such as the cash vault and ATM, in compliance with policies.

Skills

Client service

Communication

Relationship building

Problem solving

Team player

Learning ability

Attention to detail

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-focused service and build trusted client relationships in a branch setting. You will greet clients, assist with account openings, and guide them through digital banking tools to achieve their financial goals.

Collaboration with the branch team is essential to provide seamless service while adhering to policies and regulatory requirements. The role emphasizes attentive service, understanding client needs, and delivering solutions through