Client Care Specialist - Recovery Support Lead

MnTC; Duluth (MN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical

HSA

Dental

Vision

PTO

Dependent care FSA

Disability

Life insurance

403b retirement plan

Job summary

Minnesota Adult & Teen Challenge (MnTC) in Duluth is hiring a Client Care Specialist to provide direct, compassionate support within the Life Renewal/IOL program. You will monitor clients, assist with activities, and help ensure safety and recovery goals on your shift.

The role emphasizes relationship-centered care, observation, de-escalation, and collaboration with the care team, with opportunities for growth in a values-driven workplace.

Qualifications

• High school diploma or GED required or equivalent experience.
• One year of experience with vulnerable adults or equivalent.
• Comfort and compassion in working with individuals facing life-controlling challenges.
• Commitment to MnTC's Culture of Honor and core values.

Responsibilities

• Provide client-centered care on living and programming floors.
• Serve as first point of contact for client questions and concerns.
• Maintain safe, calm floor environment and document observations.
• Assist in client intake, discharges, and medication supervision.
• Operate MnTC vehicles for transport when needed.
• Support spiritual growth and personal recovery goals.
• Follow program policies and complete required trainings.

Skills

High school diploma or GED

One year of experience with vulnerable

De-escalation skills

Compassion and empathy

Valid MN driver's license

Education

High school diploma or GED

Job description

Minnesota Adult & Teen Challenge (MnTC) in Duluth is hiring a Client Care Specialist to provide direct, compassionate support within the Life Renewal/IOL program. You will monitor clients, assist with activities, and help ensure safety and recovery goals on your shift.

The role emphasizes relationship-centered care, observation, de-escalation, and collaboration with the care team, with opportunities for growth in a values-driven workplace.