Client Care & Scheduling Specialist

Inside Passage Counseling; Bellingham (WA); Vor Ort; USD 36.000 - 41.000; Vollzeit

Zusammenfassung

Inside Passage Counseling in Bellingham, WA is hiring an exceptional client care coordinator to greet and assist clients by phone and email. This full-time, on-site role focuses on warm, professional interactions and accurate scheduling.

You will maintain confidentiality, reflect the practice's high standards, and support therapists by coordinating intake and communications. The position offers a friendly team, stable hours, and the opportunity to help diverse clients access mental-health

Qualifikationen

• Excellent communication, phone, and email handling skills.
• Calm, friendly, patient, empathetic demeanor.
• Detail-oriented, well-spoken, and well-written.
• Respectful and inclusive attitude toward diverse clients.

Aufgaben

• Interact with potential, new, and existing clients by phone and email.
• Represent the practice and therapy services to clients.
• Maintain strict confidentiality and professional boundaries.
• Coordinate scheduling and intake processes for new clients.

Kenntnisse

Communication skills

Phone/Email handling

Empathy

Attention to detail

Discretion/Confidentiality

Tools

Email

Jobbeschreibung

Inside Passage Counseling in Bellingham, WA is hiring an exceptional client care coordinator to greet and assist clients by phone and email. This full-time, on-site role focuses on warm, professional interactions and accurate scheduling.

You will maintain confidentiality, reflect the practice's high standards, and support therapists by coordinating intake and communications. The position offers a friendly team, stable hours, and the opportunity to help diverse clients access mental-health