Client Care Coordinator

Inside Passage Counseling; Bellingham (WA); On-site; USD 36,000 - 41,000; Full time

Job summary

Inside Passage Counseling in Bellingham, WA is hiring an exceptional client care coordinator to greet and assist clients by phone and email. This full-time, on-site role focuses on warm, professional interactions and accurate scheduling.

You will maintain confidentiality, reflect the practice's high standards, and support therapists by coordinating intake and communications. The position offers a friendly team, stable hours, and the opportunity to help diverse clients access mental-health

Qualifications

• Excellent communication, phone, and email handling skills.
• Calm, friendly, patient, empathetic demeanor.
• Detail-oriented, well-spoken, and well-written.
• Respectful and inclusive attitude toward diverse clients.

Responsibilities

• Interact with potential, new, and existing clients by phone and email.
• Represent the practice and therapy services to clients.
• Maintain strict confidentiality and professional boundaries.
• Coordinate scheduling and intake processes for new clients.

Skills

Communication skills

Phone/Email handling

Empathy

Attention to detail

Discretion/Confidentiality

Tools

Email

Job description

Bellingham, WA
$26-$30 depending on experience, Full-time

Inside Passage Counseling is hiring an exceptional client care coordinator to interact with potential, new, and existing clients at our practice.

Do you love working with people? Are you calm, friendly, patient, empathetic? Are you detail-oriented, well-spoken, and well-written?

This position is perfect for you if:

• You enjoy working with the public, talking on the phone, and answering emails
• You want to represent our high-quality practice and therapy services
• You can balance compassion, professionalism, details, and efficiency
• You are warm and organized
• You are reliable, accountable, and can maintain strict confidentiality
• You are pro-therapy and mental health
• You have an inclusive attitude toward all kinds of people and presenting concerns

Please be advised: a therapist-client relationship is not formed until a client is scheduled for an initial session, has completed the new client intake packet, and signed the Disclosure and Agreement for Services form.

• Sessions are by appointment only. For scheduling, please email or call.
• Mailing address:
  PO Box 2007 Bellingham, WA 98227

1319 Cornwall Ave, #200 Bellingham, WA 98225