Client Care & Orders Specialist

Oldcastle BuildingEnvelope; Grand Prairie (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive industry benefits

Work-life balance with PTO

Pay-for-performance culture

Training and development programs

Job summary

Oldcastle BuildingEnvelope in Grand Prairie, Texas is hiring a Customer Service Representative to provide product information and process orders. The ideal candidate will have strong MS Office skills and be able to communicate effectively with customers.

Responsibilities include maintaining client knowledge, documenting interactions, and efficiently processing orders. OBE offers competitive benefits, work-life balance, and opportunities for growth through training and performance rewards.

Qualifications

• Strong MS Word and Excel skills are required.
• Organized with the ability to handle multiple projects.
• Effective and professional communication skills, both verbal and written.

Responsibilities

• Maintain knowledge of clients, products, and services.
• Document customer interactions and transactions.
• Process quotes and orders efficiently according to deadlines.
• Perform data entry for production orders.
• Communicate expected delivery dates with customers.

Skills

MS Word and Excel skills

Organizational skills

Effective communication

Ability to read architectural drawings

Self-starter

Job description

Oldcastle BuildingEnvelope in Grand Prairie, Texas is hiring a Customer Service Representative to provide product information and process orders. The ideal candidate will have strong MS Office skills and be able to communicate effectively with customers.

Responsibilities include maintaining client knowledge, documenting interactions, and efficiently processing orders. OBE offers competitive benefits, work-life balance, and opportunities for growth through training and performance rewards.