Client Care Front Desk Admin – Growth & Training Path

Mindful Support Services; Dallas (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

75% health/dental/vision

PTO 15 days

6 paid holidays

401k matching

Life Insurance

Professional development

Job summary

Mindful Therapy Group is seeking a full-time front desk administrator to deliver exceptional customer service and handle daily office tasks for our private practice partners. You will greet clients, manage the front desk, and support mental health providers with various administrative requests.

The role requires scheduling client appointments, verifying insurance benefits, and maintaining a warm, welcoming atmosphere.

Qualifications

• Customer service mindset and strong communication skills.
• Ability to multi-task and prioritize tasks in a fast-paced environment.
• Willingness to receive feedback and grow professionally.
• Schedule flexibility to cover Monday-Friday 7:00am-8:00pm and Saturday 8:00am-4:00pm.

Responsibilities

• Provide excellent customer service over the phone, in person, and via email.
• Create a welcoming front desk environment for clients.
• Assist clients with check-in and prepare them for visits.
• Schedule client appointments and manage calendar coordination.
• Support mental health providers with administrative requests.
• Verify client insurance benefits.

Job description

Mindful Therapy Group is seeking a full-time front desk administrator to deliver exceptional customer service and handle daily office tasks for our private practice partners. You will greet clients, manage the front desk, and support mental health providers with various administrative requests.

The role requires scheduling client appointments, verifying insurance benefits, and maintaining a warm, welcoming atmosphere.